Winbox is a trusted and leading online casino offering over 1,000 games, including slots, live casino, sports betting, fishing, esports, horse racing, and 4D lottery. Available on both Android and iOS, it ensures secure gaming and advanced financial transactions, supported by 24/7 multilingual customer service. Exclusive promotions and bonuses are also available, including a special 93% bonus offer.
Yes, Winbox operates under full licensing and regulation by esteemed authorities such as Gaming Curacao, PAGCOR, and BMM. These certifications guarantee a secure and fair gaming experience for all players.
To create an account on Winbox, simply click on “Register” button and complete the free registration process. You can sign up account easily. Just put in your name, email address, phone number, and a password. Once registered, you’ll be ready to enjoy our full range of games and promotions.
To log in to Winbox seamlessly, visit the official website or launch the Winbox app. Simply enter your username and password to access your account. If you haven’t downloaded the app yet, you can still log in via the Winbox H5 Web Version directly from your browser.
If you’re unable to log in, double-check that your username and password are correct, and ensure CAPS LOCK is turned off, as the system is case-sensitive. If the issue persists, consider resetting your password or reaching out to our customer support team for assistance.
To download Winbox, visit the official website and click the download button for the Android or iOS app. If you’d rather not install the app, you can access the Winbox H5 Web Version and play directly through your browser.
Yes! If you prefer not to download the Winbox app, you can still access all our games through the Winbox H5 Web Version directly in your browser. This option lets you enjoy the same exceptional gaming experience without installing the app.
Winbox provides an extensive selection of casino games, including slots, table games, live dealer experiences, horse racing, sports betting, fish shooting, and other unique options. There’s something exciting for every kind of player!
Yes, Winbox is fully licensed by Gaming Curacao and prioritizes security with SSL encryption and advanced firewalls. It ensures safe e-wallet transactions, a secure gaming environment, and round-the-clock multilingual customer support in English, Malay, and Chinese.
As a Winbox agent, you can earn referral commissions and rebates from your friends’ activities. To get started, visit our Winbox Agent page or contact us for more information.
Need assistance? Just click on “Helpdesk 24/7” from your Winbox game or select “Contact Us” for support.
To deposit or withdraw on Winbox, log in to your account, go to the “Deposit” or “Withdraw” section, choose from payment methods like bank transfer, FPX, TNG, or USDT, enter the amount, and follow the instructions. For assistance, contact our 24/7 customer support.
If you’re unable to enter a game, it may be because you’re still logged into another session. When this happens, a “Playing…” prompt will appear on the game module, indicating that you haven’t logged out properly.
To resolve this issue:
When a game is undergoing maintenance, it will be temporarily unavailable.
If you are stuck inside the game during maintenance, contact our customer support team for assistance. They can manually log you out and help resolve the issue.
Many players have reported issues logging into the Lion King app using their UID and password.
However, you don’t need to log in separately. Simply access Lion King through the Winbox Game Lobby to start playing.
The green chip icon indicates that the game operates using chips as the betting currency. Games like Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988, and Lucky365 accept chips for gameplay.
1 Chip = 1 MYR
Yes! Live Casino games provide an authentic, real-time gaming experience. You’ll enjoy the thrill of a real casino from the comfort of your home. A real human dealer handles the cards, and you can play alongside other participants, making it a truly immersive and interactive experience.
Step 1: Log in to Winbox, then go to “Me” > “Wallet” > “Top Up.”
Step 2: Select a bank that is convenient for you to deposit or transfer funds.
(Note: Once you select a bank, it will be linked to your account and cannot be changed immediately.)
Step 3: Tick the agreement box and click “Next.”
Step 4: Enter the amount you wish to top up and click “Submit.”
Step 5: Click the (+) button to upload your deposit or transfer receipt, then click “Submit” again.
The system will verify your transaction, and if all steps are followed correctly, your top-up will be processed within 5 minutes.
💡 Important: Winbox frequently updates bank account details. Always ensure that the recipient bank details match the current Winbox deposit information before making a transfer.
Step 1: Log in to Winbox, then go to “Me” > “Wallet” > “Withdraw.”
Step 2: Enter the amount you wish to withdraw and click “Submit.”
(Note: Double-check that your bank account details are correct, as Winbox is not responsible for any losses due to incorrect information.)
The system will process your request, and withdrawals are typically completed within 10-20 minutes.
Your top-up request may be declined due to the following reasons:
Ensure your receipt is clear and contains all required details to avoid rejection.
Your withdrawal request may be rejected if your betting turnover is less than the required multiple of your top-up amount.
Example:
Make sure to meet the required betting turnover before requesting a withdrawal.
